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Buying online on Ragno.com is really simple:<img src="https://attachments.gorgias.help/g5KDM28nZjx9aByw/hc/3dBwk7W5dp6NZ9mO/2024051414-ddbfbd61-6e07-486d-ae2f-2d9ea4781d7d-1fe1dd7a-26d3-4b07-bb4c-5e70a53c2ace.png" style="width: 222px;" class="fr-fic fr-dii fr-fir">&#xA0; - Choose the product you are interested in, select the color and size you prefer;- Click add to cart;<img src="https://attachments.gorgias.help/g5KDM28nZjx9aByw/hc/3dBwk7W5dp6NZ9mO/2024051414-d1803dba-157e-4025-86c3-d13cba2f4d5e-b1b41446-ab32-4097-966b-a4bb7e549fae.png" style="width: 235px;" class="fr-fic fr-dii">- Click Buy Now;<img src="https://attachments.gorgias.help/g5KDM28nZjx9aByw/hc/3dBwk7W5dp6NZ9mO/2024051414-34396b57-e2f9-4a84-ab58-60617e30bad2-871c7c9e-cd95-460f-8b8b-baaa63ee916a.png" style="width: 237px;" class="fr-fic fr-dii"><img src="https://attachments.gorgias.help/g5KDM28nZjx9aByw/hc/3dBwk7W5dp6NZ9mO/2024051414-4b39f925-54de-4c38-b82a-df9a750d7a16-a3841ec6-38bf-4b60-bdc5-7c0438da1d2a.png" style="width: 300px;" class="fr-fic fr-dii"> - Enter your contact details or, if you already have an Account, log in to your account;- Enter your payment method and billing address details;- Check that you have entered the discount code you have;- Check that your personal data and sizes have been inserted correctly;- Click Pay Now to complete your order<img src="https://attachments.gorgias.help/g5KDM28nZjx9aByw/hc/3dBwk7W5dp6NZ9mO/2024051414-deae9ede-1052-4b62-ab86-eee53e115812-f50e552d-50d9-4ff3-aacb-0f6ef46dd7b9.png" style="width: 230px;" class="fr-fic fr-dii">

Buying online on Ragno.com is really simple:. - Choose the product you are interested in, select the color and size you prefer;. - Click add to cart;. - Click Buy Now;. - Enter your contact details or, if you already have an Account, log in to your a

How do I order online?

Orders

Do I need to register to place an order?

I forgot my password. How do I recover it?

Can I subscribe to the newsletter?

How can I unsubscribe from the newsletter?

How do I create a Ragno account?

The password reset link does not reach my email address. What should I do?

I placed an order as a guest. Can I add it to my account?

Can I cancel my account?

Registration

How can I check the status of my order?

How can I change or cancel my order?

I have a promo code. Where do I enter it?

What do I do if I have not received the order confirmation?

How can I find the item I’m looking for?

How do I choose the right size?

How do I measure my body?

What is the Wishlist?

Are the prices shown VAT included?

What are the online sales conditions?

What do I do if in the package it is missing an ordered item?

How do I claim a wrong or defective item?

Can I provide feedback on a product I have purchased?

Is it possible to deliver at a tnt point?

How do I remove products from the cart?

Which are the payment methods available?

When will my credit card be charged?

Why was my payment declined?

Can I request an invoice for my order?

Payments

How much does shipping cost?

In which countries do you ship?

How can I track the status of my order?

What if when the courier comes when I'm not at home?

My order is delivered, but I have not received it. What should I do?

Can I be contacted by the courier before delivery?

Shipments

How do I return my order?

How much does the return cost?

Can I return a product just because I changed my mind?

How many days do I have to request a return?

I have chosen the wrong size/color, can I replace it?

I filled out the return form, but I thought about it and I want to keep the items. What should I do?

How do I order online?Updated 11 days ago