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If you are registered to the website ragno.com you can check the status of your order directly from your account once logged in. If you are not registered, you can check the progress of your order through the link provided in the order confirmation e
You have up to 1 hour after order confirmation to request:. Order cancellation. A modification (only a change of size or color of the same product and price). To do so, contact us via chat or fill out the contact form you can find [here]. After this
Once you have inserted the chosen product in your cart, click on the item Proceed. On the left side of this new screen you will see the item "Discount Code". Enter the discount code you have and click Apply.
We’re sorry for this inconvenience!. We recommend that you verify that it did not end up in the spam folder by mistake. If it is not present, please contact the customer service so that they can verify if the order has been correctly generated. It is
Shopping online on Ragno.com is simple and fast. Here are the steps to follow:. 1. Choose the product you wish to purchase. 2. Select the color and then the desired size:. -. 3. Click on "Add to Cart". You can continue shopping by adding more product
To search on Ragno.com, you have several options:. Search using a keyword: enter a keyword in the search field at the top right and you will see the related results. The keyword can be the item code itself, a color, a category or a product. Search us
Not sure which size to choose for your Ragno's total look?. Don’t worry, you can compare and verify the size match by consulting our size guide. Click here to view it!
Measuring yourself is easy: all you need is a flexible tailor’s tape.Take your measurements without pulling too tight or leaving the tape too loose.For the most accurate result, wear fitted clothing and, if possible, ask someone to help you. 👉 Click
The Wishlist is a place where you can save your favorite Ragno's items and buy them later. Add a product to your Wishlist by clicking on the 💙 in the product sheet, next to the item Add to cart. View your Wishlist at any time by clicking the Wishlis
Yes, the prices on Ragno.com are VAT included!
Do you want to read the general sales conditions? Click here.
We’re sorry for the inconvenience!. First, make sure you have not received any emails about the product not being available. Check your order confirmation and your account to confirm the inclusion of the missing item. If you have made multiple orders
We’re sorry for what happened!. Our main goal is to provide our customers with products characterized by the highest quality and attention to detail. If you have encountered any of the following:. I got a defective product. I got the wrong product. P
Of course! As part of our commitment to constantly improve, we appreciate the feedback from our customers. Check your inbox following an order: you will receive an email in which you can tell your experience. We invite you to share your opinion about
Visit the "Shopping Cart" page by clicking on the icon in the upper right, then click on the "x" next to the product you want to remove it from your cart.
Upon delivery, we recommend inspecting the condition of the package in the presence of the courier to ensure that your order has arrived in good condition. If you notice any damage or signs of tampering (such as opened security tape), you may refuse
If you wish to release the shipment of your order, please contact our Customer Service, providing a more detailed address or an alternative option. Make sure to always include the order number and tracking code. We will inform the courier to proceed