How do I return my order?Updated 13 days ago
We encourage you to try on and carefully check the items as soon as you receive them.
If you wish to return a product, you have 30 days from the delivery date to send it back.
Please make sure the items are intact, unused, and complete with original tags and packaging.
You can easily start your return by clicking this link:
👉 Access the returns section
Once in the returns section:
Enter your order number (found in your order confirmation email)
Enter the email address used for the purchase
At the end of the process, you’ll receive an email with detailed return instructions, which will include:
The option to schedule a home pickup with the courier or to drop off the package at a post office or collection point
A prepaid shipping label to print and attach to the package
⚠️ We recommend checking your Spam folder if the confirmation email doesn’t appear in your inbox.
📦 Important: Please make sure to ship your package within 14 days of your return request. After this period, additional charges may apply.