.png){kind=small}
The delivery time for shipments to Italy usually ranges from 4 to 7 business days from the date the order is received. The delivery time for shipments to Austria, Belgium, France, Germany, Netherlands, Spain, Portugal usually ranges from 7 to 10 busi
Shipping is free throughout Italy for orders over €85, and for international orders over €98 (€120 for Portugal).For orders of a lower amount, a standard shipping fee of €7.90 will apply for Italy and €9.90 for other EU countries.
We currently ship to Italy, Austria, Belgium, France, Germany, Netherlands, Portugal, Spain. We're working on expanding to more countries soon.
If you are registered to the website ragno.com you can check the status of your order directly from your account once logged in. If you are not registered, you can check the progress of your order through the link provided in the order confirmation e
We normally ship our parcels with Poste Italiane, GLS or UPS.Ragno.com reserves the right to use a different courier if deemed appropriate for the customer’s best interest.
If you are not at home at the time of delivery, the courier will leave a notice of passage at your address and will attempt a second delivery within 7 working days. If the second delivery attempt fails, your order will be temporarily placed in "stora
Tracking indicates that your package has been delivered, but you haven’t received it?. We recommend that you:. Check with family members, housemates, or neighbors to see if someone accepted or noticed the package. Carefully inspect your property or e
The courier is not required to call you before delivery, unless they need additional directions to reach your address. However, you can track your shipment using the link provided in the email you will receive once the package has been handed over to
Currently, the option for delivery to our stores is not available.
Yes, we can update your shipping address within 1 hour of order confirmation.If you need to make a change, we recommend contacting us as soon as possible via chat or by filling out the contact form here: https://ragno.com/en-eu/pages/customer-care. U